Whirlowbrook Hall Hotel
GDPR Policy
About this policy
The Whirlowbrook Hall is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
The Whirlowbrook Hall is a venue based in Sheffield. Our address is:
Whirlowbrook Hall
Ecclesall Rd. South
Sheffield
S11 9QD
England
We collect information from you:
When you use the WiFi, at one of our venues, using the liberty-i.com portal, your data is harvested by them so you can access the WiFi at the venue. If you have agreed, then your details will be used by the venue to send relevant emails. The data is only stored for 30 days on the liberty-i.com server, after which it is deleted as part of their data policy.
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine or stay at our venue.
When you make a booking:
The Whirlowbrook Hall collects information such as:
use in the case of no-shows (where applicable)
When you dine at Whirlowbrook Hall:
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by The Whirlowbrook Hall.
This information can include:
Location information:
If you use our website, we may receive your generic location (such as city or neighbourhood).
Careers:
You may submit your CV if you’re interested in working for us to EMAIL. This information may include:
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at Whirlowbrook Hall
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers , third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
Third parties whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
When you use the WiFi, at one of our venues, using the liberty-i.com portal, your data is harvested by them so you can access the WiFi at the venue. If you have agreed, then your details will be used by the venue to send relevant emails. The data is only stored for 30 days on the liberty-i.com server, after which it is deleted as part of their data policy. If you have signed up to receive offers from Vine Hotels your data will be used by the Venue and added to their mailchimp database. This is fully GDPR compliant and you can unsubscribe at any time from any of the mailings sent. Your data is secure and not stored on any pc or laptop and can only be accessed via Mailchimp and Airship.
You have a right to request a copy of the personal information that Vine Hotels holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: data@vinehotels.co.uk
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at data@saxonhotels.co.uk
You have a right to request a copy of the personal information that Whirlowbrook Hall Hotel holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: data@saxonhotels.co.uk
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Like many other websites, we use cookies. We use them to help you personalise your online experience.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
We use cookies for the following purposes:
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
Whirlowbrook Hall will occasionally update this Privacy Policy to reflect company and customer feedback. The Whirlowbrook Hall encourages you to periodically review this statement to be informed of how The Whirlowbrook Hall is protecting your information. This policy was last updated in October, 2022.
Whirlowbrook Hall Hotel welcomes your comments regarding this Privacy Policy.
If you believe that The Whirlowbrook Hall has not adhered to this Privacy Policy, please contact The Whirlowbrook Hall at data@saxonhotels.co.uk
We will aim to use commercially reasonable efforts to promptly determine and remedy the problem